FAQ
Can I customize the dimensions of the frame?
Regrettably, we do not offer customization services for single or small quantity orders. The dimensions displayed on the product page are the final sizes available for purchase. For bulk orders or commercial inquiries, please feel free to contact us directly.
Is the photo inside the frame replaceable?
Absolutely. The back of the frame is designed to be removable, allowing you to easily swap the insert with your own cherished photos at any time.
Where will my order be shipped from?
Your order will be shipped from either Italy or China, depending on current stock and logistics. Regardless of the origin, you will receive your package within the estimated timeframe, accompanied by comprehensive end-to-end tracking information.
Will I be charged customs duties or import taxes?
No, we have already taken care of this for you. The total amount you pay at checkout is the final and only cost; there are no hidden fees upon delivery.
Will the shipping fee increase if I purchase a large quantity?
No, we offer a flat-rate shipping fee. The shipping cost remains the same regardless of how many items you purchase.